Terms and Conditions

“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.

‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’

‘’We will not trade with or provide any services to OFAC and sanctioned countries’’

 ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’

‘’User is responsible for maintaining the confidentiality of his account’’

Account Terms

By registering with the Website you can access or view the prices, product inventories, and

submit purchase orders electronically. You are responsible for using the Website in a private and

secure manner. We will not be liable for any damage or loss caused from any unauthorized

account access resulting from your actions, such as not logging out of the account or sharing

your account password. We reserve the right to refuse registration or cancel an account at any time.

Acceptable Use

You shall not do any of the following or permit any other third parties to do any of the following: (a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene,

pornographic, or profane information of any kind, including, without limitation, any

transmissions constituting or encouraging conduct that would constitute a criminal offense, give

rise to civil liability, or otherwise violate any local, provincial, state, national or international

law, including without limitation, export control laws and regulations;

(b) Post or transmit any information or software that the sender is aware contains a virus,

worm, or other harmful component;

(c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software

or other material which is protected by copyright or other proprietary right, without obtaining the

permission of the copyright owner or right holder;

(d) Account sharing, including, without limitation, letting third parties use your account and

password.

Modification of these Terms & Conditions:

ZHER AL YASAMEEN FOR HONEY TRADING. reserves the right to change or modify any of the terms contained in these terms &

conditions, at any time. Any such modifications or changes will immediately become effective

upon posting of such changes. Your continued access or use of this Website will imply your full

acceptance of the same. You are therefore responsible for regularly reviewing these Terms &

Conditions and additional terms or notices posted on the Website.

Payment

you agree to pay the full price for all Products you purchase from the Website. We reserve the

right to charge extra charges for your credit card or PayPal account for any products purchased

from the Website. You are responsible for the timely payment of all fees and for providing us

with a valid credit card or PayPal account details for payment of all fees.

Electronic Communications

When you visit the Website or send any emails to us, you will be communicating electronically

with us. By such electronic communication you agree to receive such communications from us

electronically. You acknowledge that your electronic submissions constitute your agreement and

your acceptance to be bound by and to pay for such agreements and transactions. Your

agreement and intent to be bound by electronic submissions applies to all transactions you enter

into on the Website, and all records including notices of cancellation, policies, contracts, and

applications.

Copyright and Licenses

This Website and the entire contents contained on this Website, including but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of ZHER AL YASAMEEN FOR HONEY TRADING. All such contents and materials are

protected by domestic and international copyright and trademark laws. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any contents contained on the Website without the prior expressed written consent of

ZHER AL YASAMEEN FOR HONEY TRADING.

DELIVERY/SHIPPING POLICY:

We deliver our Products to all Dubai, Sharjah and Abu Dhabi Areas. Shipping will be done by our vehicles.

Delivery within 2 – 4 hours between 10:00 AM to 08:00 PM. Delivery Fees for Dubai will be a Flat Rate of AED: 10 AED if cart is less than 100 AED and free if above 100 AED. Avoid any delivery delay by providing your full address along with your contact details.

Remark: All delivery will be handled by our logistic department and using our car and vehicle.

PAYMENT CONFIRMATION:

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. 

CANCELLATION POLICY:

Customer can cancel their order within half an hour from time of placing order. Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

RETURN AND REFUND POLICY:

We accept returns within 2 days of delivery time, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

License

ZHER AL YASAMEEN FOR HONEY TRADING. grants you a non-exclusive, non-transferable, limited license to access and make use of the contents or information available on the Website for your personal use and not to download or

modify it, or any portion of it, except with the express written consent of ZHER AL YASAMEEN FOR HONEY TRADING. You may not

reproduce, duplicate, adapt, copy, sell, resell, transmit or otherwise exploit for any commercial

purpose this Website or any portion of this Website without the express written consent of ZHER AL YASAMEEN FOR HONEY TRADING.

You agree not to interrupt or attempt to interrupt the operation of the Website in any way.